privacy policy

You must be at least 18 years old in order to register and use our services. It may be an offence for you to participate in gambling if you are under 18 years of age. You are responsible for ensuring that it is legal to participate in remote gambling from within your country. To have access to our products and services you must open a deposit account and use your own mobile device. You may only register one account. We will refuse to open an account if you attempt to use a mobile phone number already registered to another customer.

We reserve the right to refuse to open an account for any reason provided that we shall notify you of our decision as soon as reasonably possible after you have applied to register your account.

Protection of your data

All information which you provide us and information related to your activity will not be shared with third parties without your permission, unless we are required to do so by law (including compliance with the terms of our e-gambling licence, and to verify your conformity with these terms). We will retain data only for so long as we are required to do so by law Probability (Gibraltar) Limited is registered with the Government of Gibraltar Data Protection Act 2004.

Changes to your details

If you change any of your registration details, your mobile number, or mobile phone, you must contact customer services as soon as possible, and in any event within seven days, to advise them of this change. Failure to do so may invalidate your account and result in forfeit. You will find the customer services in the in-game menu.

Promotions and advertised offers

Certain promotions may be subject to withdrawal or cancellation and may only be available for specific periods and on certain specific terms. You must ensure that the promotion you are interested in is still available, that you are eligible, and that you understand any terms which apply to it.

Advertised offers relating to the opening of an account are limited to one per Customer. In the case of a Customer opening more than one account, we reserve the right to suspend and close duplicate accounts, withdraw any applicable bonus sums and make void any bets placed.

For all promotions, if the bonus is unused for 30 days it will be withdrawn.

Responsible gambling

We make available the facility for you to set a limit on the deposits, losses and wagering on your account. Information on this facility is available in the game menu and can be discussed with our Customer Services team who will implement any limits which you request.

We also make available the facility for you to stop gambling at any time.

If you believe you have a gambling problem or just wish to take an enforced break from gaming, we give you the power to temporarily or permanently exclude yourself from playing games.

If you choose to exclude yourself permanently, you will be barred from playing games on this service forever, any balance on the account will be refunded at the time the exclusion is requested. Your account will be locked and your mobile device will be barred from the service permanently. You may not register again using a different device. We will cancel any additional accounts you create. There is no provision for un-barring you once such a request has been made.



Having implemented reasonable checks and safeguards to ensure that whilst you are self excluded you are not sent marketing material about gambling from us and you cannot access our games, we cannot be held liable to you or any third party if you are able to continue to gamble on our service, or if any marketing material inadvertently gets sent to you or if you continue to gamble on any other party's sites or premises. Moreover we would urge you if you continue to gamble during any period of self-exclusion or limits (from ourselves or other operators) that you seek urgent professional help.

We will use all reasonable endeavours to ensure compliance with self-exclusion or limits. However you accept that we have no responsibility or liability whatsoever if you continue to gamble through additional accounts where you have changed any of the registration details (which would also include if you open up an account with substantially the same information, albeit inputted into the registration form in a different way).

If you opt for a temporary exclusion, you may apply for reinstatement at a later date. Temporary exclusions are for a 6 month or 12 month period, any balance on the account will be refunded at the time the exclusion is requested less funds deemed to be bonus.